The JD Power & Associates 2011 US Customer Service Index Study delivered this list of thirty three car brands, Notice everyone of the top ten are premium brands. No surprise there really. The bottom thirteen are either US or Japanese brands that are generally large volume sellers in the US. Is it a case of the more cars you sell, the less satisfaction the customer feels? The list:
Lexus 846
Thursday, March 17, 2011
JD Power Customer Service Index 2011
---------------------------------
---------------------------------
0 comments:
Post a Comment